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Cookie Policy
icelandinluxury.is uses cookies to improve performance and enhance the user experience for vsitors to our website. This policy clarifies how we do this and how cookies are managed.

What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page in order to remember your user preferences, help analyse the website’s performance, and recommend content relevant to your visit.

The cookie will help the website, or another website, to recognise your device the next time you visit. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What cookies do iceland in luxury use?
icelandinluxury.is website uses cookies to inform us how our website is operating, remember your preferences for services such as language choice, what you've chosen to purchase, and other settings. Without these cookies installed, many of the services offered by the website will fail to function.

Our cookies fall into two categories:

Essential cookies are required for the website to operate properly. They allow us provide services such as the booking agent of the site, account access, and shopping basket functionality. If these are deactivated, a user will not be able to use these services.

Performance cookies are used to monitor website performance and for highlighting areas of the website that are relevant to the user’s visit. They allow us to correct errors and discover effective linking solutions. They do not collect information that can identify the user.

Other cookies on icelandinluxury.is
We do allow other cookies on our site that come from service providers like bokun or borgun and fall into the categories above. Cookies from services such as Google Analytics allow us to monitor web traffic and help us with market analysis and improving performance.

If you are based in the European Union and would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit Your Online Choices.

If you are based in the United States and would like to learn more, please visit Your Ad Choices.

How can I block cookies?
Disabling cookies is a function of the browser you are using to view our site. The Help feature in most browsers provides the method for disabling cookies, and AboutCookies.org provides extensive information on managing cookies in most browsers. 


Cancellation
Here at icelandinluxury.is, we kindly ask that all cancellations be made by phone or email with as much notice as possible. However, in accordance with business practices in Iceland, we reserve the right to charge cancellation fees as follows:

A full refund if cancellation is made at least 48 hours prior to departure
No refund if cancellation is made within 48 hours of departure


Complaints
For those who wish to make a complaint following a tour with SuperJeep.is, we ask that all complaints be made within 7 days of the tour, otherwise possible compensation is not valid.


Other
We reserve the right to alter tours due to weather or road conditions or any other circumstances out of our control. This includes cancellation at any moment during the tour to ensure the safety of our clients and staff.


We also do not take responsibility for injuries, accidents or death caused by the client’s negligence, acts of third parties or exterior circumstances such as weather, natural occurrences or other similar causes.


Insurance
icelandinluxury.is advises all of its clients to purchase insurance before taking any of its tours.


Validity of Prices
We reserve the right to change prices already quoted or published in our price lists without notice in the event of currency fluctuation, government taxes, or due to any other cost increases that are outside our control. Any eventual changes in rates will not be made with less than 8 weeks’ notice prior to arrival.


Payment
We will send you a confirmation email once you have made the booking. The full amount will be charged to your card as soon as the booking is confirmed.
However, if you wish to set up a payment plan, please contact customer support and we will be happy help.

If you have any questions about the payment process, please contact us


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